Typically, institutions provide their unique code/link via email or their website. If you have not received an email from your institution and the information is not provided on their site, please contact STS Customer Support for assistance via our Live Chat or email support@simpletuitionsolutions.org.

After entering the code, please be sure you are hitting Lookup Code. If you are still having issues, please confirm the code by contacting your institution or STS Customer Support via our Live Chat or email support@simpletuitionsolutions.org.

You must enter the code first and then hit Lookup Code. If you do not know the code, institutions typically provide their unique code/link via email or website. If you have not received an email or the information is not provided on their site, please contact STS Customer Support for assistance via our Live Chat or email support@simpletuitionsolutions.org.

This means the institution you are attempting to start a Financial Aid application for has either not yet started accepting applications or their deadline has passed. Please contact them to request more information.

Only one application can be submitted per year on your account. If you previously completed an application for the current school year and need to change or add information, please reach out to STS Customer Support for assistance via our Live Chat or email support@simpletuitionsolutions.org.

If there is a fee due, it will be indicated in step 8 of the application.

Application deadlines are set by the institution you are applying for aid through. Please contact them to request more information.

Please reach out to your school to learn if they require you to fill out a Financial Aid application on our site.

Upon completion of the 8-step application, your assigned Application Processor will notify you of the documents required to start the review process. Once all documents are uploaded, they will review your application and reach out via email if additional documentation is needed. Once completed, you will receive a confirmation email that your application was sent to your institution for aid consideration.

Please note, Simple Tuition Solutions only verifies your application for accuracy, therefore we do not have any input, control, or insight into scholarship amounts or when they may be awarded. Once your application is complete, please contact your institution for the status of your financial aid.

To advance to the next page, you must complete all required fields noted by the red asterisk (*). If the Save & Continue button at the bottom is grayed out, please check that all required fields have been filled out correctly.

There is a green progress bar at the top of the page. You may go back to previous steps by clicking the green circle tabs at the top. If you are on your mobile device, you will need to go back one step at a time (ex: step 7, then 6, then 5, etc.).

Please be prepared to provide the social security number and date of birth for all applicants and students, as well as proof of income for all those residing in the home who receive income. If needed, additional documentation may be required for verification purposes.

Typically, all those residing in the household who receive income will be required to submit a Federal Income Tax Return (1040, 1040-SR) and Wage and Tax Statement (W2). Based on the income type, you may be asked to provide additional/different documentation, such as a SS Benefit Statement (SSA-1099), Unemployment (1099-G), Schedule 1, C, K, etc. This is not a comprehensive list and you may be asked to provide other documentation for income verification purposes.

Yes. However, you will be required to submit additional documentation for verification purposes such as an ITIN number, etc.

Yes. However, you will be required to submit additional documentation for verification purposes. You may be asked to provide all non-taxable income, social security cards, all dependent birth certificates, legal custody agreement, tax documents of those who claimed the student as a dependent, proof of residency, etc. Please note, this is not a comprehensive list and you may be asked to provide other documentation.

Yes. However, you will be required to submit additional documentation for verification purposes. You may be asked to provide the student’s social security card and birth certificate, legal custody agreement, tax documents of those who claimed the student as a dependent, etc. Please note, this is not a comprehensive list and you may be asked to provide other documentation.

Guidelines set forth by your institution require the main applicants to be whomever the student lives with and/or has primary custody of the student, regardless of who is paying for tuition.

Yes. If the school you are applying for is an STS-participating school, please include all students on the same application, even if they attend different private schools. Please note, only one application can be submitted per year.

Please include all adults in the household who receive income, even those who do not directly contribute to the expenses of the students on the application. This may include dependents, grandparents, step-parents, significant others, housemates, etc.

Please fill out the income portion based on the applicant’s most recently filed Federal Income Tax Return. If needed, you may hover or click on the blue information bubbles next to each field to pull up an explanation of what we are asking for. Each institution has requirements for which tax years they accept and this will be indicated on your document upload page.

Guidelines set forth by your institution require us to use your most recently filed taxes to verify your income. However, we do understand this income may not reflect your most current financial situation. For this reason, there is a section of the application that will ask if you are expecting a decrease of income for the current year. We recommend filling out this section to provide your institution with as much information as possible. Once processed by STS, your application is provided to your institution for aid consideration. Simple Tuition Solutions only verifies your application for accuracy. Therefore, we do not have any input, control, or insight into scholarship amounts or when they may be awarded.

Please refer to your application document upload page to see your institution’s year requirements for income documentation. Please reach out to your institution if you have any questions or concerns regarding this requirement.

Most income documentation is available to obtain wherever you filed taxes. Common tax filing companies include TurboTax, H&R Block, personal accountant, etc.

No, unfortunately we can’t accept tax transcripts in lieu of your official tax return. Tax transcripts redact essential information needed to verify your application.

Guidelines set forth by your institution require us to verify the income indicated on your tax return along with any corresponding income documents, such as a W2, 1099-G, etc. Please reach out to your institution if you have any questions or concerns regarding this requirement.

If you no longer have your W2, we recommend reaching out to your employer to request a copy.

Unless otherwise indicated by your institution, STS accepts the previous year’s tax documents instead if you have not yet filed for last year. Please refer to your application document upload page to see your institution’s year requirements for income documentation. If you are unable to provide the required tax year, please reach out to your institution to discuss options as they make all final decisions regarding document requirements.

Please email your Application Processor directly to discuss options if you cannot find or provide the required documentation. They will work with you to discuss alternative options and try their best to help you complete the application with the documents you do have. If the Application Processor cannot verify the application as it stands, they will direct you to contact your institution to discuss further options as they make all final decisions regarding document requirements.

If you are unsure what document we are requesting or where to locate it, please email your Application Processor directly to discuss.

If your application is still in Pending Docs status and it is requesting incorrect documents, please click Edit Application and review step 4 for possible common errors, such as filing status. If your application is in Review status, you will no longer be able to edit your application but if you have questions or concerns, please email your assigned Application Processor directly to discuss.

Guidelines set forth by the institution require us to verify the income of the entire household, despite their contribution to the expenses of the student. Please reach out to your institution if you have any questions or concerns regarding this requirement.

On your homepage, select the appropriate application, Manage Documents and then Choose File to upload. Please note, you may only upload one file per document placeholder. To upload additional documents, please locate the section at the bottom titled Upload Additional Supporting Documents. Select Document Type and choose appropriate document type from the drop-down list. Select Choose File to upload and then select Create New Document.

Yes, the institution(s) you apply to can view the entire application including all uploaded documents.

If you are having issues uploading documents on our site, you may email them directly to your Application Processor, fax us at 717-918-5448, or send them to our Customer Support via our Live Chat or email support@simpletuitionsolutions.org.

If your application status is still in Pending Docs, you may select Edit Application on the homepage to navigate through the application and make any edits. Please note, once your application moves to the Review status, you are no longer able to edit. At that point, please email your Application Processor directly or reach out to STS Customer Support for assistance via our Live Chat or email support@simpletuitionsolutions.org.

Please note, only one application can be submitted per year on your account. If your application status is still in Pending Docs, you may select Edit Application on the homepage and navigate back to Step 2 to add an additional student. If your application status is in Review or Complete, please reach out to STS Customer Support for assistance via our Live Chat or email support@simpletuitionsolutions.org.

Please reach out to STS Customer Support for assistance via our Live Chat or email support@simpletuitionsolutions.org.

You may login at any time to view the status of your Financial Aid application. You will also receive email correspondence during each step of the process to explain the current status. If your application is in Complete status, please contact your institution for more information on the status of your application.

Once processed by STS, your application is provided to your institution for aid consideration and they will be in contact. Please contact your institution for more information on when they will contact you regarding your financial aid.

This means your application is incomplete and there are still steps that need completed by you. To do so, please login and click Continue Application on the homepage.

This means there are one or more documents needed before your Application Processor can begin reviewing. To view and upload required documents, please login and select your application on the homepage.

This means we have received your uploaded documents and your application has been submitted for Review by an Application Processor. They will contact you via email if anything else is needed in order to verify your application. If nothing else is needed you will receive a confirmation email once your application is completed and sent to your institution for financial aid consideration.

Typically, it takes up to a week to review and complete your application. If it has been in review for longer than this, please check your email (including Spam) for correspondence from your Application Processor. This typically means they are waiting for additional documentation needed to process your application and have sent an email with details. If you have not received an email, it is possible the email on file is incorrect or out of date. Please email your Application Processor directly or contact STS Customer Support for assistance via our Live Chat or email support@simpletuitionsolutions.org.

Typically, it takes up to a week to review and complete your application. If it has been in review for longer than this, please check your email (including Spam) for correspondence from your Application Processor. This typically means they are waiting for additional documentation needed to process your application and have sent an email with details. If you have not received an email, it is possible the email on file is incorrect or out of date. Please email your Application Processor directly or reach out to STS Customer Support for assistance via our Live Chat or email support@simpletuitionsolutions.org.

This means your application was processed by Simple Tuition Solutions and provided to your institution for aid consideration. Please note, Simple Tuition Solutions only verifies your application for accuracy, therefore we do not have any input, control, or insight into scholarship amounts or when they may be awarded. Please contact your institution for the status of your financial aid.

Once processed by STS, your application is provided to your institution for aid consideration. Simple Tuition Solutions only verifies your application for accuracy. Therefore, we do not have any input, control, or insight into scholarship amounts or when they may be awarded. Please contact your institution for the status of your financial aid as they make all decisions.