The email entered on the Forgot Password screen must be the one originally used to create your account. If you do not receive the reset password link to your Primary or Spam email folders, your account was most likely originally created using a different email. We recommend trying to login or reset with an alternate email.
Please note, your Payment Plan & Billing account notification email might be different from your login email.If you tried the above recommendations and you still have not received a reset email or if you no longer have access to the original email, please contact STS Customer Support for assistance via our Live Chat or email support@simpletuitionsolutions.org.